Preeti S.
Noida, India
100%
Job Success
Top Rated Plus
Rockstar Ecommerce CSR/Email/Live Chat/ Virtual assistance
$10.00/hr
I have worked in the customer service industry for more than 10 years, where I have faced customer enquirers through emails, chat and on phone. I enjoy doing it. I have used multiple customer service platforms like, Zendesk, Intercom and desk.com. I can do everything to delight your customer.
I specialize in chat and email customer service for small to large businesses. I am seeking opportunities in customer service field, email support management in specific, and looking forward to improve my skills to be a customer service team manager one day.
I am a full time freelancer and can work in US business hour anytime of the week including weekends.
Work history
Customer service agents needed for an e-commerce company located in California.
Sep 14, 2020
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Dec 7, 2021
Private earnings
Customer Service Rockstar!!
Nov 17, 2019
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Oct 6, 2020
"Preeti was an amazing person to work with, since she worked with us from Nov 2019 she was always on time, very obedient and well behaved. She is a responsible…
Private earnings
CS Specialist - English Market
Dec 3, 2021
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Present
Job in progress
Private earnings
Book launch support
Oct 4, 2017
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Present
Job in progress
Private earnings
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Skills
- Order Tracking
- Zendesk
- Order Processing
- Email Support
- Communication Etiquette
- Customer Satisfaction
- Shopify
- Product Knowledge
- Communications
- Email Communication
- Answered Ticket