Google Docs is a free, Web-based office suite, and data storage service offered by Google. It allows users to create and edit documents online while collaborating in real-time with other users. wikipedia.org

Microsoft Office Word is a word processor designed by Microsoft. wikipedia.org

Microsoft Excel is a proprietary commercial spreadsheet application written and distributed by Microsoft for Microsoft Windows and Mac OS X. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications. wikipedia.org

Shopify is an e-commerce platform that allows individuals and businesses to create online stores. The Shopify platform includes a content management system that allows users to manage inventory, edit HTML and CSS code, create coupon and discount codes, and accept online payments online with... wikipedia.org

Data mining is the process of discovering new patterns from large data sets involving methods at the intersection of artificial intelligence, machine learning, statistics and database systems. wikipedia.org

PDF conversion is the process of converting PDF documents, an ubiquitous format for digital documents, to other formats, such as Microsoft Office formats (Word, Excel, Powerpoint), HTML, and computer graphics formats (GIF, JPEG, PNG).

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. wikipedia.org

Chat technical support is a form of technical support delivered via online chat. Online chat refers to a kind of communication over the Internet that offers an real-time direct transmission of text-based messages from sender to receiver. wikipedia.org

Social media marketing refers to the process of gaining traffic or attention through social media sites. wikipedia.org

Skype is a proprietary voice-over-Internet Protocol service and software application that allows users to communicate with peers by voice, video, and instant messaging over the Internet. wikipedia.org

Internet marketing, also known as web marketing, online marketing, or e-marketing, is referred to as the marketing (generally promotion) of products or services over the Internet. iMarketing is used as an abbreviated form for Internet Marketing. wikipedia.org