Google Docs is a free, Web-based office suite, and data storage service offered by Google. It allows users to create and edit documents online while collaborating in real-time with other users. wikipedia.org

Microsoft Excel is a proprietary commercial spreadsheet application written and distributed by Microsoft for Microsoft Windows and Mac OS X. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications. wikipedia.org

Typing is the process of writing or inputting text by pressing keys on a typewriter, keyboard, cell phone, or a calculator wikipedia.org

Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and OS X operating systems. wikipedia.org

A data entry clerk, sometimes called a typist, is a member of staff employed to type data into a database using a keyboard. The keyboards used can often have specialist keys and multiple colours to help them in the task and speed up the work. wikipedia.org

Data scraping is a technique in which a computer program extracts data from human-readable output coming from another program. wikipedia.org

Data mining is the process of discovering new patterns from large data sets involving methods at the intersection of artificial intelligence, machine learning, statistics and database systems. wikipedia.org

Lead generation, or lead gen is a marketing tool used, particularly in internet marketing, to generate consumer interest or inquiry into products or services of a business. wikipedia.org

Customer relationship management (CRM) is a widely implemented strategy for managing a company's interactions with customers, clients and sales prospects. wikipedia.org

A spreadsheet is a computer application with tools that increase the user's productivity in capturing, analyzing, and sharing tabular data sets. It displays multiple cells usually in a two-dimensional matrix or grid consisting of rows and columns (in other words, a table, hence "tabular"). wikipedia.org

English is a West Germanic language that was first spoken in early medieval England and is now a global lingua franca. wikipedia.org