MC M.
San PabloPhilippines
100% Job Success
Top Rated Plus

Amazon VA, Bookkeeping, Customer Service Rep, Data Entry, Web Research

Objective: Seeking a position to utilize my strong organizational skills and ability to work effectively with people. I am a hard-working, responsible individual who is open to training and eager to exceed customer expectations. Skills: Expertise in customer service, Amazon VA, FB and IG chat support, web research, data entry, and email support. Tools: Proficient in utilizing system tools such as Notion, Zendesk, Amazon Seller Central, Shopify, WordPress, Mindbody, Infusionsoft, Airtable, SweetProcess, Quickbooks, Xero, MoneyBird.com, LittleHotelier.com, Desk.com, Salesforce, Zoho, Ontraport, Freshdesk, and Teamwork Desk. Proficiency in Google Spreadsheets, Google Docs, MS Word, Excel, and PowerPoint. Experience: 28 Albion St Hotel Katanning WA Australia Customer service support – receive calls for bookings and inquiries, process payment and Invoicing (use LittleHotelier.com) Organize cleaner schedules Facebook Admin. - comment and delete negative comments on our Facebook Page. Simple Bookkeeping – used system tools like Xero and Quickbook. Article Posting using Wordpress.com Personal Assistant Ultimate You (Gym) Australia Customer Service Process payments using Mindbody Send emails using Infusionsoft Social Media VA Delivery Company Netherlands Sending the weekly invoices - using MoneyBird.com ECommerce Company United Kingdom Chat Moderator Customer service support Sales Support Order Processing on WooCommerce Shopify Zendesk ECommerce Company The Netherlands Marketing Assistant Sales Admin Assistant- Create and monitor Amazon listings, change price, images, and other data on Amazon listing, Case filing on Seller central. Data Entry – Amazon Seller Central Amazon Reimbursement Amazon Returns Customer Service Support - Amazon customer refund / Freshdesk Social Media Management + Daily Task in an online software tool GoDaddy San Francisco USA Quality Assurance Administrative Program Support – used tools like Smart Sheet and Desk.com Robin Wade Furniture Florence Alabama Social Marketing and Engagement- Facebook, Twitter, Instagram and Linkedin Web Research - used Linkedin Sales Navigator

Skills

  • Email Communication
  • Critical Thinking Skills
  • Lead Generation
  • Amazon Seller Central
  • Order Processing
  • Payment Processing