Zendesk provides web-based help desk software with a support ticket system and a self-service customer support platform. wikipedia.org

Translation is the communication of the meaning of a source-language text by means of an equivalent target-language text. wikipedia.org

Portuguese is a Romance language. It is the official language of Portugal, the former South American Portuguese colony of Brazil and former colonies in Africa: Mozambique, Angola, Cape Verde, Guin_-Bissau and So Tom_ e Prncipe. wikipedia.org

English is a West Germanic language that was first spoken in early medieval England and is now a global lingua franca. wikipedia.org

Magento is an open source based ecommerce web application that was launched on March 31, 2008. It was developed by Varien (now Magento Inc) with help from the programmers within the open source community but is owned solely by Magento Inc.. wikipedia.org

Management in business and organizations is the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. wikipedia.org

Employee training and development are a function concerned with organizational activity aimed at bettering the job performance of individuals and groups in organizational settings. wikipedia.org

Android is an operating system based on the Linux kernel with a user interface based on direct manipulation, designed primarily for touchscreen mobile devices such as smartphones and tablet computers. wikipedia.org

Customer service is the provision of service to customers before, during and after a purchase. wikipedia.org