Zendesk provides web-based help desk software with a support ticket system and a self-service customer support platform. wikipedia.org

Order processing Order processing is a key element of Order fulfillment. Order processing operations or facilities are commonly called "distribution centers".

Chat technical support is a form of technical support delivered via online chat. Online chat refers to a kind of communication over the Internet that offers an real-time direct transmission of text-based messages from sender to receiver. wikipedia.org

Office administration is a set of day-to-day activities related to financial planning, billing and recordkeeping, personnel, and physical distribution and logistics, within an organization. wikipedia.org

Customer retention agents work with existing customers to retain their business through probing, effective listening, building value, and overcoming objectives. wikipedia.org

Customer service is the provision of service to customers before, during and after a purchase. wikipedia.org

Shopify is an e-commerce platform that allows individuals and businesses to create online stores. The Shopify platform includes a content management system that allows users to manage inventory, edit HTML and CSS code, create coupon and discount codes, and accept online payments online with... wikipedia.org