Nibedita B.
North 24 Parganas, India
100%
Job Success
Technically Skilled Admin VA | One-stop shop for end-to-end solutions
$20.00/hr
👩💻12 years experience ⭐⭐⭐⭐⭐97% 5-star reviews ⏰16000+ hours work completed 👑Consistently high-quality work
🤹♀️I provide end-to-end solutions. What expertise do I bring to your table?
✅CMS 👉WordPress, Wix, Shopify, Squarespace, Drupal, Typo3
* Domain transfer, WordPress installation, Plugin updates, Website Maintenance
* Creating Blog Posts with SEO optimization
* Graphics Sourcing, Creation and Editing
* Analytics tracking and Report Generation
* Mailchimp Newsletters Setup & Automation, Running Email Campaigns
* Copywriting to Promote Products/Services, About page, Landing page, Sales pages
✅ Customer Service & Tech Support 👉Zendesk, osTicket, H2desk, Deskpro
* Handling support emails and tickets
* Helping solve technical issues through screen recordings/screenshots
* Creating and maintaining troubleshooting docs and FAQs
✅E-Commerce Store Management 👉 Shopify, WooCommerce, BigCommerce, Magento
* Entering / Updating products, Website maintenance
* Handling order processing and fulfillment, returns, and refunds
* Customer service and support
* Ensuring customer satisfaction through proactive assistance and timely resolution
* Maintaining accurate records, gathering feedback to improve service quality
* Writing copy for products, featuring benefits and usage instructions
✅Social Media 👉 Facebook, Twitter, LinkedIn, Instagram, Pinterest, Hootsuite, Buffer
* Marketing and advertising campaigns
* Crafting Posts with relevant Hashtags, Posting/Scheduling
* Creating/Sourcing Graphics for posts
* Replying to / Engaging with audience
✅ Project Management 👉 Asana, Trello, SIack, Monday.com, Basecamp, Glip, Trac, Apollo, Central Desktop
* Efficiently coordinating remote tasks, Managing administrative duties
* Facilitating communication to ensure objectives are met
* Delegating assignments, Ensuring timely project completion
☝️Do any of these fit your requirements? Do get in touch to give your business a productivity boost!🚀
📌Skills/Traits :
- Diligent, reliable, disciplined, honest, punctual, regular at work
- Remarkably consistent. Deadlines hardly ever missed
- Keen attention to detail
- Strong written communication skills
- Positive & problem-solving attitude
- Proactive and always open to learning new things
Work history
Document Automation
Sep 15, 2022
-
Aug 4, 2023
Private earnings
WordPress.com Technical Support Agent — Temporary Assignment
Jan 4, 2021
-
Oct 3, 2022
Private earnings
Amazon Virtual Assistant Required for Review Management and Customer Services
Sep 4, 2020
-
Sep 28, 2021
"Highly recommended. Exceeded expectations"
Private earnings
Process online bookings for NZ based kayak school.
Jul 9, 2018
-
Apr 20, 2021
"I highly recommend Margaret. In fact, we have just re-hired her at a higher per-hour rate. That's how good she is! You won't be disappointed."
Private earnings
WordPress.com Technical Support Agent — Temporary Assignment
Sep 21, 2020
-
Dec 14, 2020
Private earnings
[5-10 minute task, help w/ research about Upwork] Tools you use doing customer service work - Upwork enterprise client
Jun 23, 2020
-
Jun 25, 2020
"Nibedita did a great job – she was fast, communicative, and did amazing work. I highly recommend her and would hire her again"
Private earnings
Social media content and marketing genius wanted.
Apr 7, 2019
-
Jan 3, 2020
Private earnings
Researcher needed to collect positive news about a city in the UK
Feb 2, 2018
-
Jan 2, 2020
"She was really brilliant and I would not hesitate to recommend her to anyone. Unfortunately, our priorities for 2020 have changed and the work she was doing is no longer…
Private earnings
basic Marketing Automation for Facebook ads,Microsoft ads,appointment scheduling, connecting all,etc
Jun 13, 2019
-
Jun 20, 2019
"listens, gets work done on time, professional, and .... will hire again. thank you"
Private earnings
Turn a financial report into a consolidated worksheet
Jan 30, 2018
-
Jun 14, 2019
No feedback given
Private earnings
General VA UI UX Mobile app designs Remote Team
Jul 8, 2023
-
Present
Job in progress
Private earnings
Process bookings and general administration assistance.
Apr 20, 2021
-
Present
Job in progress
Private earnings
Looking for Long-term Work Relationship for Back-end Work
Jun 19, 2020
-
Present
Job in progress
Private earnings
WEBSITE & ADMIN ASSISTANT
Nov 6, 2019
-
Present
Job in progress
Private earnings
Virtual assistant with knowledge of digital media and/or video production
Aug 19, 2019
-
Present
Job in progress
Private earnings
Virtual PA needed for coaching business to assist with on-boarding, marketing, and administration
Jun 25, 2019
-
Present
Job in progress
Private earnings
Virtual Assistant required with Wordpress experience, to start ASAP.
Mar 22, 2017
-
Present
Job in progress
Private earnings
Nibedita B. has more jobs. Create an account to review them
Skills
- Technical Support
- WordPress
- Social Media Marketing
- Shopify
- WooCommerce
- Mailchimp
- Project Management
- Ecommerce